Collection: FAQs

Frequently Asked Questions:

Where are you based? The Ellese Bakes Shop is based at the bottom of Branford Road in Caister on Sea in Great Yarmouth, postcode NR30 5NE.

What hours are you open? The shop is open Thursday to Sunday 11am to 4pm. I have lots of tasty items which can be pre-ordered for collection from the shop here.

Cash or Card? Website orders can be paid via Credit / Debit Card / Paypal or Apple Pay. If visiting my shop in Caister we accept cash and card payments, however card payments are preferred.

Do you make Celebration Cakes? Yes, we can make cakes for any occasion - Weddings, birthdays, baby showers, anniversary’s and much more. Click here to pre-order some of our most popular Celebration Cakes for collection from the shop, or alternatively click here for more information on Bespoke Celebration Cakes.

Do you deliver? We currently only offer delivery on Wedding Cakes. Everything else can be collected from the shop on Branford Road in Caister.

When can I collect my order? Collections are normally between 11am and 4pm. Your cake will be ready on the day that you have chosen when booking - if you would like to collect the day before please select this day at the checkout stage.

Do you offer Gift Vouchers? Yes, they can be purchased here.

How much is everything? Celebration Cakes vary depending on the work involved. The tasty treats at the shop vary between £1 - £6 per item. Click here to view our tasty treats which can be pre-ordered and collected from the Ellese Bakes Shop.

Can I eat in at the shop? Due to the COVID-19 outbreak this isn’t currently possible unfortunately.

Can I park at the Ellese Bakes Shop? Yes, we have plenty of parking outside of the shop.

Do we have Gluten Free & Vegan options? Yes, we offer GF & Vegan options over the counter. We do not however make Vegan Celebration Cakes currently. Please note all products are made in the same kitchen so whilst precautions are taken to prevent cross contamination it can’t be guaranteed, and this is also the same for nut free products.

Can I collect from somewhere else? Unfortunately not, collection is only available from the Ellese Bakes shop in Caister on sea.

How can I contact you? You can email me at admin@ellesebakes.com, or alternatively feel free to follow me on Instagram @ellesebakes.

Do you make Cake Toppers? Yes we do, and they can be purchased here.